Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Get Your Home Sparkling Clean in Just 60 Seconds!
Contact Us for Quick Assistance
Get a Quote
Fill out our simple form to receive a personalized quote in just 60 seconds. We ensure transparency and clarity in our pricing.
Service Options
Choose from a variety of cleaning services tailored to your needs, including recurring, deep, and move-out cleaning.
Satisfaction Guarantee
We stand by our services with a satisfaction guarantee, ensuring you receive the quality you expect and deserve.
Fast Scheduling
Book your cleaning service quickly and easily through our online scheduling system, designed for your convenience.
Why Choose Us?
Professional Crews:
Our cleaning teams are trained, respectful, and dedicated to providing the best service possible for your home.
Transparent Pricing:
We offer clear and upfront pricing with no hidden fees, so you know exactly what to expect before we start.
Local Expertise:
As a Houston-based company, we understand the unique needs of our community and are committed to serving you well.
Flexible Scheduling:
We accommodate your schedule with flexible booking options, ensuring we are available when you need us.
Customer Support:
Our friendly customer support team is here to assist you with any questions or concerns you may have.
Our Commitment to Quality
At Sailor Clean, we pride ourselves on delivering exceptional cleaning services that meet the highest standards. Our team is dedicated to ensuring your satisfaction with every visit. We use eco-friendly products and techniques to keep your home safe and clean, while our attention to detail guarantees a thorough job every time. Experience the difference with our professional cleaning services today!
Pros of Our Services
+ Reliable and Consistent
+ Eco-Friendly Products
+ Highly Trained Staff
Cons of Our Services
– Limited Availability During Peak Times
– Higher Rates for Last-Minute Bookings